Shipping

  1. We currently only ship within Canada.
  2. Free Shipping offer applies to online orders valued at $100 CAD and over, before taxes,
  3. on in-stock items only; and shipped within Canada.


Packages are generally dispatched within 1-2 days after receipt of payment and are shipped via Canada Post

with tracking and drop-off without signature. If you prefer delivery by Canada Post with required signature,

an additional cost will be applied, so please contact us before choosing this method.



Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. 


Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.

We advise you to group your items in one order. 


We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.

At Puff Puff Pass we have a very  detailed 3 point inspection on all glass and electronic merchandise...
so your order is shipped promptly in optimum condition
.

Return Policy

  1. You can return damaged or defective items at your own cost within 10 days of receipt.
  2. Puff Puff Pass Inc reserves the right to refuse the return of any used items. (All items returned "used" will be destroyed.)
  1. Items that are marked FINAL SALE are non-refundable and non-exchangeable.